Frequently Asked Questions

How often should I get my piano tuned?

Generally a piano requires tuning at least every 12 to 18 months.  If the piano is being played daily or for extended periods, then more frequent tuning may be required.  However, even if the piano is not being played regularly, we still recommend that the tuning be left no longer than 2 years.  The reason for this is that in most cases, weather variations and differences in humidity can affect the tuning stability of the piano.  With Australia's fluctuating temperature ranges, the tuning can drop even if the piano is not being regularly played.  If a piano is left for many years without being tuned, it will eventually drop in pitch to a point where it either cannot be tuned or needs several tunings to correct.

How much does it cost to tune a piano?

How much does it cost to tune a piano in Adelaide?  Our Standard Piano tune is $195 and is recommended for pianos that have been regularly tuned (every 1-2 years) pianos we have sold, and have not been moved recently. 

Our Full Piano Tune and Service is $295 and recommended for pianos that haven’t been recently tuned or have been recently moved.  In the Full Piano Tune and Service, we do a thorough check over and tune, usually twice over, fix any notes that are not working properly, check the pedals and dismantle the keyboard and playing mechanism to clean out dust and dirt which has built up of the years. 

Can an old piano be repaired?

Most piano tuners say 'No', we say 'Absolutely Yes'! And we have the skills and experience to fix it!

Unlike new pianos which have mostly plastic components that clip together, older style pianos are made almost entirely from wooden components that are screwed into place. This is a distinct advantage for 2 reasons; the first being that if anything breaks we can physically remove it, glue it together, screw it together or make another part from scratch. The second reason is that we have a stockpile of over 10,000 spare parts in our piano restoration workshop. We have spent years dissembling old pianos for spare parts and to our knowledge, have more parts than any piano restoration workshop in Australia. We have found that due to South Australia's harsh summer weather, the plastic components in new pianos often becomes brittle and simply break over time. Older style pianos don't have this issue.

Should I buy a piano from Gumtree or Ebay?

Buying a cheap piano on sites like Gumtree or Ebay is no different to buying a cheap car. Out of 10 pianos listed, 8 will be junk, 1 will be worth the money and 1 will be a bargain!  The problem however is to find that bargain you need to; a) know what you are looking for in the first place; and b) beat everyone else to it!

Part of our business is moving pianos for people between houses, in most cases these are pianos that have been purchased through Gumtree or Ebay. We see a lot of pianos in poor condition where people have overpaid, then paid for transport, then paid for tuning and still have a piano that isn't that great.  If you are thinking of buying a piano privately please call us first, we would rather offer you some free advice over the phone than turn up on the day to move or tune a potentially faulty piano.

We sell a range of refurbished pianos that come with a warranty, delivery, tuning and a stool.  Check them out here

How much does it cost to get a piano restored?

It is a little hard to give an exact estimate as to exactly what a piano costs to restore because all restoration jobs are unique in their own way. Aside from our own stock, we restore approximately 15 - 25 pianos each year for customers primarily in Adelaide, Melbourne and Perth. If a piano requires interior restoration only, then a typical job falls between $1,250 - $2,500. If the piano requires exterior restoration including  French polishing the woodwork as well as interior restoration then the cost usually falls between $3,000 - $5,000. For pianos that need a total restoration including interior, exterior and structural restoration including re-stringing then a restoration job can cost upwards of $5,000.

To have  look at some of the pianos we have restored see our restoration page
How much does a secondhand piano cost?

Our secondhand pianos generally range from $1,295 - $4,995 and come with free delivery, tuning, stool and written warranty.

Privately, secondhand pianos range greatly from a few hundred dollars up to a few thousand dollars, an you need to generally allow an additional $500 to transport, tune and service the piano. As stated above beware of the cheap piano! It's the old saying - you get what you pay for!

We sell a range of refurbished pianos that come with a warranty, delivery, tuning and a stool.  Check them out here

How much does a new piano cost?

Our range of new pianos start from $4,495.  Most piano retailers advertise new pianos for a starting price of around $4,000 however when they get you into the store they add on dealer delivery fees, home delivery fees and additional tuning costs. We have sold new 'Alex Steinbach' and brand upright and grand pianos for more than 20 years. We also sell a range of new Yamaha pianos and competitive prices.  We will give you a quote for any size or style piano you want and that quote will not change, there will be no more surprise costs.

Check out our range of new pianos here

Our relationship with Alex Steinbach Pianos
We come from a technical and mechanical background, we are piano tuners, technicians and restorers, not salesmen. Our family business has been tuning, servicing and maintaining Alex Steinbach pianos for over 20 years. We know these instruments inside out and back to front. In 2007 we were approached by Alex Steinbach and awarded South Australia's sole licence to sell their range of upright and grand pianos.

When you purchase a piano from a piano shop you will deal with a separate salesman, a separate delivery company and then a separate tuner. When you purchase a piano from us we will deal with you from start to finish. We can show you a demonstrator piano, place the order for you and complete all the paperwork on your behalf, personally deliver the piano to your home and complete the in home installation and tuning as well as all future tuning and maintenance.